The culture of an organization can be studied on three levels: artifacts, values, and assumptions. Artefacts

are the organizational structures that are visible to the organization’s members. The values are the

The members of the organization’s strategies, goals, and philosophies. The fundamental, underlying assumptions

Beliefs, perceptions, thoughts, and feelings of group members include taken-for-granted beliefs, perceptions, thoughts, and feelings. Regardless,

Certain fundamental assumptions are obvious, unquestioned, and rarely challenged or debated.

The organization’s culture will be visible in the form of observable artifacts and in the

The organization’s members’ shared values, norms, and rules of behavior Group norms are collections of

Values that have been agreed upon through a consensus process. The group’s social validation

When certain values are confirmed by the group’s shared experiences, norms emerge.

Norms are passed down to new members as the proper way to do things. This is the mechanism of

In most organizations, embedding and meshing culture occurs on an unconscious level.

Health and Hospital Management Exam Paper


IIBM stands for the Institute of Business Management.

Although culture exists in the minds of the organization’s members, it is transmitted through

visible manifestations, such as formal and informal routines and daily rituals of existence

by the organization’s members Shared experiences evolve into a set of core values over time.

become ingrained in personal and organizational philosophy and ideology, ultimately serving to

direct action and behavior This procedure is an important mechanism for the transmission of shared information.

professional assumptions, values, artifacts, and symbols passed down from master to student

the socialization process that professional clinicians go through As a result, internal

Employee orientation is primarily determined by the company’s culture, values, beliefs, ethics, and assumptions.

the organization’s personnel; this is especially noticeable among health-care workers, despite the fact that

Clinicians and non-clinicians may have different orientations.

1. Why, in your opinion, are artifacts necessary for the development of an organization’s culture?

2. What are your company’s cultural beliefs?

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