As you answer the following questions, consider what you saw in the video:

Based on your observations, what leadership skills should you model for your coworkers as Masaya’s preceptor in order to promote his acceptance into the work-group or team?
Is there any evidence of incivility in the scenario?
Describe any common themes you found in the article, video, and Civility Index.
Do you believe delegation played a role in this matter?