Including the Summary of the Twelve Skills


What difficulties do you anticipate in resolving conflicts? Examine the Conflict Resolution Network website (

Describe a situation or conversation in which a nurse or advanced practice nurse disagreed with another healthcare provider or administrator.
Write a 2 to 3 page paper describing how you would use the Twelve Skills to achieve a positive communication outcome.
References used (no more than 5 years / from 2012 to 2017)
Your paper must be submitted in one Word document. The length of the paper must be between 2 and 3 pages, excluding the title and reference list pages. The paper must be formatted according to the APA Publication Manual, 6th Edition, including a title page, running head, and reference list, as well as properly formatted citations in the body of the paper.

Before you submit your work, you should:

Make sure to carefully read the Assignment description (as displayed above); consult the Grading Rubric (under the Course Home) to ensure you have included everything required. and use spelling and grammar check to reduce errors
Your writing assignment should include:

adhere to Standard American English conventions (correct grammar, punctuation, etc. ); be well-organized, logical, and unified, as well as original and insightful; and demonstrate superior content, organization, style, and mechanics.