HRM metrics and measurements can be extremely useful in identifying areas where healthcare organizations can improve and better meet the needs of the organization, its employees, and its patients or customers. HRM metrics can also help provide meaningful data to aid in making better decisions and implementing changes.

Tasks:

Post your responses to the following questions in the Discussion Area in at least 200 words:

How should a healthcare organization’s human resources department assess its effectiveness? For example, if job satisfaction among nursing staff has increased, how would you separate the impact of HRM policies or programs from the impact of other organizational and external factors?
As an HR manager in a healthcare organization, which of the commonly used HRM metrics would you use? Why? As an example, briefly describe an organization.
How should HRM metrics be used to assess the success of the HR department’s goals for improving the overall organization’s performance indicators?