NURS4455 Nursing Leadership and Management Module 2 DiscussionDQ1 How can conflict in the workplace affect the quality of care for the clients? Describe examples and techniques you have seen. DQ2 1. How do you define quality of care? 2. What factors can you control, as a manager, for your staff to provide high-quality care (which factors are internal and which are external)?3. If an organization is deciding between several quality management programs which would you recommend and why? Purchase this Tutorial.